Privacy Policy

Effective date: 1 January 2026

1. Information We Collect

We collect information you provide directly (such as name, email address, and company details) and information generated through your use of the Service (such as usage logs and transaction data).

2. How We Use Your Information

We use your information to provide and improve the Service, process transactions, send service-related communications, and comply with legal obligations.

3. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Financial records are retained for a minimum of 7 years in accordance with applicable regulations.

4. Data Security

We implement industry-standard security measures including encryption in transit and at rest, access controls, and regular security audits to protect your data.

5. Data Sharing

We do not sell your personal data. We may share data with trusted service providers who assist in operating the Service, subject to confidentiality agreements.

6. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data. Contact us to exercise these rights.

7. Cookies

We use essential cookies for authentication and session management. We do not use advertising or tracking cookies.

8. Contact

For privacy inquiries, contact our Data Protection Officer at privacy@360solve.com.